Retail Sector

With over 291,000 retail businesses in the UK employing over three million people, the retail sector plays a huge part in the UK economy.

The industry is fast-moving, complex and changing constantly, incorporating shops, stores, catalogues and of course the internet.

At A4e we understand the ever changing needs of retail employers, and we respond by putting the right people at the heart of your business. We do this by listening to your exact criteria and then selecting candidates through an extensive recruitment and assessment process.

A4e works both nationally and locally with employers to deliver exceptional standards in customer service and retail and are constantly monitoring our successes to ensure ongoing improvement in this industry.

A4e’s vision and goal is sustainable employment, so we deliver a service which supports vocational learning, self development, confidence building and self esteem.

A4e is unique in so far that we offer a full and flexible package to reflect the needs of an employer: -

• Industry and job specific pre-employment training
• Effective screening and assessment incorporating interview techniques, personal development and communication skills
• Work Boosts for up to four weeks
• Additional training and specific qualifications
• In work mentoring and support for both employer and employee which ensures constant progress.

Our training programmes are tailored to be employer-specific but are designed around the following elements to increase profitability:

• Recognising the importance of customer service
• Effective selling skills
• Understanding the communication process
• Understanding the buying process
• The importance of attractive displaying and housekeeping
• Identifying security risks and hazards
• Cash handling
• First Aid
• Health and Safety

Retail Sector Lead

Liz Squires – 07540 673 670 | esquire@a4e.co.uk