Community Legal Advice Telephone Helpline

Our experienced team of advisers provide free, independent and confidential advice and support to over 20,000 people each year through the Community Legal Advice Telephone Helpline.

How can you help me?

Community Legal Advice can help you deal with everyday problems by giving you high quality, confidential advice over the phone.

We are funded by legal aid, so if you live on a low income or benefits, you can get free independent advice about debt, education, benefits and tax credits, employment and housing problems.

Even if you are not eligible for legal aid, we can still find ways to help by putting you in touch with the right agency or advice organisation.

What kind of problems can you help me with?

Family issues - contact/residence - children, relationship breakdown
Housing -  occupation orders, threatened loss of your home
Employment - unfair dismissal, unlawful deductions of wages - i.e. sick pay, holiday pay
Benefits - disability benefits - appeals/tribunals, welfare benefit & tax credit problems
Debt - mortgage/rent arrears, fines - parking, rail, congestion charges
Education -  child excluded from school, child being bullied

How do I find out more?

Visit the CLA website or call now to speak to an experienced adviser on 0845 345 4345. (open Mon- Fri 9.00am - 6.30pm)

!! Now Open Saturdays 9.00am - 12.30pm !!

Outside of these hours you can leave a message and receive a call back within 24 hours. Aternatively you can book a 'call back' from the CLA website at a time and in a language that suits you.

A4e and Howells are delivering the Community Legal Advice Service on behalf of the Legal Services Commission.