Pilot Studies

Much work has been done over the last ten years to improve public services but sometimes services don't reach who they're supposed to. People fall through the gaps. The customer doesn't quite get the service they need. They get left behind.

So we take on new challenges, develop pilots, together with Government, to test new ways of working and solve the hard problems. The social challenges that really hurt. 

We’ve trialled new welfare to work concepts on behalf of DWP; financial inclusion test pilots for HM Treasury & FSA; and, cutting edge legal aid service reforms with the Legal Services Commission.

The way we innovate extends to our international programmes too, where we’re helping families as a whole find work in Gelsenkirchen, Germany.

We don’t wait for Government though to commission pilot programmes; we also advise them where, when & how they can improve value for money & service outcomes based upon our own experiences.

For A4e, pilots matter. They are the public services of tomorrow.